Consultancy services are provided by Alexander Banister trading as AB SiteSafe, a sole trader based in the United Kingdom.
Trading address: Sunnybank, Exbourne, Devon, EX20 3RX
Email: absitesafe@outlook.com · Phone: 07487 592063 · Web: absitesafe.co.uk
ICO registration: ZC155380
Professional Indemnity & Public Liability insurance: £1,000,000 each (certificate MHBI5525913XB1)
We agree an engagement with you in writing — normally through an engagement letter or a written quotation that you accept. The engagement letter sets out the specific scope, fee and timeline for your project; these Terms of Business set out the standing terms that apply to it. If anything in an engagement letter conflicts with these terms, the engagement letter takes precedence for that project.
By accepting a quotation, signing an engagement letter, or asking us to begin work, you confirm that you are authorised to commission this work on behalf of the business named, and that these terms apply.
We will carry out the agreed services with reasonable care and skill, in line with the standard expected of a competent health and safety practitioner and consistent with section 13 of the Supply of Goods and Services Act 1982.
Our documents are prepared on the basis of the information you provide and the working practices you describe. They are professional documentation and advice — a well-founded starting point for compliance — but they are not a guarantee that your business is compliant in all circumstances, and they do not replace your own judgement or, where needed, independent legal advice.
The quality and suitability of health and safety documentation depends heavily on the accuracy of the information you give us. You are responsible for:
Fees are as set out in your engagement letter or accepted quotation, and are fixed for that engagement unless the scope changes. AB SiteSafe is not currently VAT registered, so no VAT is added and we cannot issue a VAT invoice. A quotation is valid for 30 days from the date it is issued.
Unless your engagement letter says otherwise, invoices are payable within 14 days of the invoice date, by bank transfer.
These are commercial transactions between businesses, so the Late Payment of Commercial Debts (Interest) Act 1998 (as amended) applies. If an invoice is not paid on time, we may charge:
We may withhold delivery of completed work, and pause further work, until overdue invoices are paid.
We agree a target delivery date with you for each engagement. Standard documents are typically delivered within 48 hours of receiving all the information we need; larger or more complex pieces of work are scheduled by agreement. Timeline runs from the point at which we hold complete information.
If information, access or feedback from you is delayed, the delivery date moves back by the same amount of time (day for day). We are not responsible for delays caused by incomplete or late information from your side, but we will always tell you promptly if we expect a delay.
We will correct any errors in our work, free of charge and within the original scope, for 14 days after delivery. This covers corrections, clarifications and small factual amendments to the work as originally commissioned.
Changes that go beyond the original scope — new information, a change in what you need, or a substantial rewrite — are quoted and agreed separately before we carry them out.
Completed documents remain our property until the fee for them has been paid in full. Once payment is received in full, the completed documents are yours to use within your business, and you may share them with your own staff, contractors, clients or a regulator as needed.
The underlying templates, formats, layouts, tools and methods we use to produce your documents remain the intellectual property of AB SiteSafe. You may not resell, reproduce or distribute our formats or tool outputs to third parties as products in their own right.
Confidentiality runs both ways. Each party will keep the other's confidential information private and use it only for the purpose of the engagement. We treat your business information, documents and intake details as confidential and will not share them with a third party without your consent, except where we are required to by law.
Portfolio and case-study use is optional and opt-in. We will only use an anonymised version of your work as a portfolio or case-study example if you have given us written consent to do so — for example by ticking the consent box in your engagement letter. We never use your business name or identifying details without separate written consent.
AB SiteSafe is registered with the Information Commissioner's Office (registration ZC155380). How we handle personal data is set out in our Privacy Policy.
Nothing in these terms limits or excludes our liability where it would be unlawful to do so. In particular, we do not exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation — these cannot be excluded by law.
Subject to that, and because this is an agreement between businesses:
These limits are intended to satisfy the reasonableness test under the Unfair Contract Terms Act 1977. You are responsible for maintaining your own insurance appropriate to your business and activities.
Either party may end an engagement by giving written notice. Work carried out up to the point of termination is chargeable, and any invoices already issued remain payable. On termination, ownership of any work not yet paid for stays with us until it is paid for in full.
AB SiteSafe provides health and safety documentation and advice. We are not a law firm and do not provide legal advice. Where you are uncertain about your specific legal or regulatory obligations, you should seek independent professional advice. Our documents are intended to support your compliance, not to guarantee it.
If something is not right, please contact us first at absitesafe@outlook.com — we aim to put things right quickly. You can also read our full Complaints Procedure.
These Terms of Business, and any engagement to which they apply, are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms of Business from time to time. The current version is always available at absitesafe.co.uk/services-terms.html. Changes do not affect an engagement already agreed at the time of the update; the terms in force when you agreed that engagement continue to apply to it.