Privacy Policy

Last updated: 27 May 2026  ·  AB SiteSafe  ·  absitesafe.co.uk

1. Who We Are

AB SiteSafe is a sole trader health and safety documentation service based in the United Kingdom. We provide bespoke H&S documents including COSHH assessments, risk assessments, method statements, H&S policies, compliance audits, and toolbox talks for tradespeople and small businesses.

Data Controller: AB SiteSafe
Website: absitesafe.co.uk
Contact: absitesafe@outlook.com
ICO Registration Number: ZC155380

2. What Information We Collect

We collect information that you provide to us directly when enquiring about or purchasing our services. This may include:

• Your name and the name of your business
• Contact details — email address, phone number
• Business address and company registration number (if applicable)
• Details about your trade, working practices, and sites
• Information about substances used, equipment operated, and tasks undertaken
• Names and roles of employees or key personnel (where relevant to the document being produced)
• Details of any previous incidents, HSE contact, or enforcement history (where disclosed)
• Insurance policy details (for RAMS and method statement documents)

We do not collect sensitive personal data (such as health records or financial information) unless it is directly necessary for the H&S documentation you have requested.

3. How We Use Your Information

We use the information you provide solely to deliver the services you have requested. Specifically, we use it to:

• Produce bespoke H&S documentation tailored to your business and working practices
• Communicate with you about your order, revisions, and delivery
• Issue invoices and maintain our financial records
• Improve the quality and relevance of the documents we produce

We will not use your information for marketing purposes without your explicit consent, and we will never sell or pass your data to third parties for commercial purposes.

4. Use of AI-Assisted Tools

To improve responsiveness and reduce administrative time, AB SiteSafe uses AI-assisted tools to help process correspondence and prepare documents. Specifically:

• Incoming and outgoing emails may be processed by Anthropic's Claude AI to classify enquiries, extract key details (such as company name, site address, and service requested), and draft suggested replies.
• All AI-assisted drafts and classifications are reviewed by Alexander Banister before any reply is sent. AI does not send communications autonomously.
• Sensitive categories — including accidents, injuries, RIDDOR matters, HSE correspondence, legal disputes, and insurance claims — are always reviewed and handled manually. They are never auto-processed or auto-replied to.
• Data submitted to AI services is processed transiently to generate the requested output and is not used by the AI provider to train models, in line with Anthropic's commercial terms.
• You may opt out of AI-assisted processing at any time by emailing absitesafe@outlook.com. Opting out will not affect the service you receive — it will only mean your correspondence is processed manually.

5. Legal Basis for Processing

We process your personal data on the following lawful bases under UK GDPR:

• Contract performance — processing is necessary to fulfil the service you have purchased or enquired about
• Legitimate interests — to maintain records, communicate about your order, and improve our service
• Legal obligation — to retain financial records as required by HMRC

6. How Long We Keep Your Data

We retain client records, including completed documents and intake information, for a period of six years from the date of the last transaction. This aligns with the Limitation Act 1980 and HMRC record-keeping requirements.

After this period, records are securely deleted or destroyed.

7. How We Store and Protect Your Data

Client information is stored on password-protected devices and, where applicable, in secure cloud storage. Completed documents are delivered via encrypted email or secure file transfer. We do not store client data on unsecured or publicly accessible systems.

We take reasonable technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.

8. Sharing Your Information

We do not share your personal data with any third parties except in the following limited circumstances:

• Where required by law or a regulatory authority (e.g. HMRC, a court order)
• Where you have explicitly asked us to send documents to a third party on your behalf (e.g. a principal contractor)

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data, subject to any legal retention obligations
• Right to restriction — you can ask us to limit how we use your data
• Right to object — you can object to processing based on legitimate interests
• Right to data portability — you can request your data in a structured, commonly used format

To exercise any of these rights, please contact us at absitesafe@outlook.com. We will respond within 30 days.

10. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

We would always prefer to resolve any concerns directly — please contact us first and we will do our best to help.

11. Cookies and Website Analytics

Our website uses Google Analytics to understand how visitors interact with our site. This involves the collection of anonymised data such as pages visited, time on site, and traffic source. No personally identifiable information is collected via analytics. You can opt out of Google Analytics tracking via your browser settings or by using the Google Analytics Opt-out Browser Add-on.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at absitesafe.co.uk/privacy-policy. We will notify existing clients of any material changes.

13. Contact

For any questions about this policy or your data, please contact us at:
absitesafe@outlook.com